{"id":15504274262,"date":"2024-12-20T09:08:09","date_gmt":"2024-12-20T09:08:09","guid":{"rendered":"https:\/\/blaids.com\/in\/?page_id=15504274262"},"modified":"2024-12-24T06:20:13","modified_gmt":"2024-12-24T06:20:13","slug":"shipping-warranty-policy","status":"publish","type":"page","link":"https:\/\/blaids.com\/in\/shipping-warranty-policy\/","title":{"rendered":"Shipping &amp; Warranty Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15504274262\" class=\"elementor elementor-15504274262\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c4758 e-flex e-con-boxed e-con e-parent\" data-id=\"d0c4758\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01721a9 elementor-widget elementor-widget-html\" data-id=\"01721a9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"shipping-warranty-policy\">\r\n    <h1>Shipping & Warranty Policy<\/h1>\r\n\r\n    <h2>Shipping Policy<\/h2>\r\n    <p><strong>Domestic Shipping (within India):<\/strong> Free<\/p>\r\n    <p>At Blaids.com, we are committed to providing timely and reliable delivery of your hearing aids and accessories. Please review our shipping policy below for details on delivery timelines and support options.\r\n    <h4>Delivery Timeframes<\/h4>\r\n    We aim to deliver all orders within 5-10 business days from the date of purchase. Shipping times may vary depending on your location and the availability of products.<br><\/br>\r\n\r\n    <h4>Unforeseen Delays<\/h4>\r\n    While we strive to ensure that your order arrives on time, there may be delays due to unforeseen circumstances beyond our control, such as weather conditions, natural disasters, transportation disruptions, or other external factors. In such cases, we will work diligently to minimize the impact and keep you informed about your order's status.<br><\/br>\r\n\r\n<h4>Contact Us <\/h4>\r\nIf you experience any issues with your order or have questions about shipping, please contact us at <strong>support@blaids.com<\/strong>. Our support team is here to assist you and ensure your satisfaction.\r\n\r\nThank you for choosing Blaids. We appreciate your understanding and patience as we work to deliver your products promptly and efficiently.<\/p>\r\n    <p><strong>International Shipping:<\/strong> Will be charged based on location and the shipping service chosen by the customer.<\/p>\r\n    <p><strong>Return Shipping:<\/strong> The product return shipping needs to be paid by the buyer.<\/p>\r\n\r\n    <h2>What is covered by this warranty?<\/h2>\r\n    <p>Blaids Hearing India Pvt Ltd (referred to as \"Blaids\") warrants its hardware products against defects in materials and workmanship when used normally in accordance with Blaids guidelines for a period of Two (2) Years from the date of delivery to the customer. Blaids' published guidelines include but are not limited to information contained in technical specifications, user manuals, and service communications.<\/p>\r\n\r\n    <h3>Snapshot of Warranty and Risk-Free Trial provided by Blaids:<\/h3>\r\n    <ul>\r\n        <li>Manufacturer\u2019s Warranty: 2 Years<\/li>\r\n        <li>Follow-up Care: 3 Years<\/li>\r\n        <li>Risk-Free Trial: 45 Days<\/li>\r\n    <\/ul>\r\n\r\n    <p>All product warranties and service guarantees are in effect from the date of the purchase delivery. The effective date of the product warranty on the replacement unit is the same as that of the original unit. Product warranty does not cover lost or stolen hearing aids.<\/p>\r\n    \r\n    <h3>Replacement Procedure:<\/h3>\r\n    <p>Blaids may require that you return the defective device before sending you a replacement. You must ensure that the correct device is returned to Blaids to receive a replacement unit. If Blaids provides you with an advanced replacement (at its discretion) device before we receive your defective device, and you do not return the defective device within the time communicated to you in notification emails, you authorize Blaids to charge your original form of payment for the full value of the replacement device.<\/p>\r\n\r\n    <h2>What is not covered by warranty?<\/h2>\r\n    <p>Blaids is not responsible for damage arising from failure to follow instructions relating to the Blaids product\u2019s use. Blaids does not guarantee that the hardware product will function error-free or uninterrupted. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions, including warranties or conditions of merchantability and fitness for a particular purpose and warranties against hidden or latent defects. If Blaids cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited in duration to the duration of this express warranty and to repair or replacement service as determined by Blaids in its sole discretion.<\/p>\r\n\r\n    <p>Except as provided in this warranty and to the extent permitted by law, Blaids is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; or any indirect or consequential loss.<\/p>\r\n   \r\n\r\n    <p>Damage howsoever caused, including the replacement of equipment and property, any costs of recovering, programming, or reproducing any program stored or used with Blaids products, are not covered under the warranty.<\/p>\r\n\r\n    <p>No unauthorized Blaids reseller, agent, or employee can make any modification, extension, or addition to this warranty.<\/p>\r\n\r\n    <h3>This warranty does not apply to:<\/h3>\r\n    <ul>\r\n        <li>(a) Consumable parts, such as batteries or protective coatings designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;<\/li>\r\n        <li>(b) Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports, unless failure has occurred due to a defect in materials or workmanship;<\/li>\r\n        <li>(c) Damage caused by use with a third-party component or product that does not meet the Blaids specifications;<\/li>\r\n        <li>(d) Damage caused by accident, abuse, misuse, fire, liquid contact, earthquake, or other external cause;<\/li>\r\n        <li>(e) Damage caused by operating the Blaids hearing aid outside published guidelines;<\/li>\r\n        <li>(f) Damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Blaids;<\/li>\r\n        <li>(g) A Blaids product that has been modified to alter functionality or capability without written permission from Blaids;<\/li>\r\n        <li>(h) Defects caused by normal wear and tear or otherwise due to the normal aging of the Blaids product.<\/li>\r\n    <\/ul>\r\n\r\n    <h3>Your Responsibilities<\/h3>\r\n    <p>You must notify Blaids of any program warranty deficiency within 2 years after delivery to avail the manufacturer's warranty. Blaids also warrants that services ordered will be provided in a professional manner consistent with industry standards.<\/p>\r\n\r\n    <p>You must use standard hearing aid batteries with model number 312 from reputed brands like Duracell or Energizer. Blaids will not be responsible for any damage whatsoever caused by the use of faulty or bad quality batteries.<\/p>\r\n\r\n    <p>Before receiving warranty service, Blaids or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues, and follow Blaids procedures for obtaining warranty service.<\/p>\r\n\r\n    <p>During warranty service, Blaids and its agents are not responsible for any loss of custom settings on the device.<\/p>\r\n\r\n    <p>Following warranty service, your Blaids product or a replacement product will be returned to you as your Blaids product was configured when originally purchased, subject to applicable updates. Blaids may install system software updates as part of warranty service that will prevent the Blaids product from reverting to an earlier version of the system software.<\/p>\r\n\r\n    <h3>Important:<\/h3>\r\n    <p>Do not open or tamper with your Blaids product. Tampering with the Blaids product may cause damage that is not covered by this warranty. Only authorized personnel should perform service on the Blaids product.<\/p>\r\n\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &#038; Warranty Policy Shipping Policy Domestic Shipping (within India): Free At Blaids.com, we are committed to providing timely and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15504274262","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; 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