STEP 1Order confirmation & app install instructions sent to your email STEP 2 Blaids shipped from factory (USPS first class) STEP 3 Receive your blaids, take in-app hearing test and start hearing clearly again! Included With Every Blaids Purchase to Ensure a Perfect Fit Advanced AutofitTake our proprietary audiologist developed hearing test and automatically fit your blaids to your unique hearing profile Specialist Remote Fit 2 years of unlimited remote support from blaids specialists to ensure you always have a perfect fit Schedule a Free Consultation Full-Spectrum Proprietary Hearing Test Our comprehensive test identifies the exact frequencies and pitches needed to adjust Blaids to fit your personal audiogram On the Go Adjustments with Our App Easily adjust volume, bass, treble, quickly switch between 4 preset modes for all occasions (movies, restaurants, stadiums) Easy to Reach Help Line Dial (202)-932-6636 blaids and instantly be connected with a specialist to help with setup, mobile app, and remote configurations 2 Year Manufacturers Warranty All Blaids come standard with a manufacturer's warranty